# Clovi — Full Reference

> Clovi is biometric screening software for mobile health screening companies, wellness vendors, and flu clinic operators. Founded in 2015 in San Francisco. Trusted for 10+ years with 400,000+ participants screened across 700+ events. Pay-per-use pricing: $5/screening, $0.30/appointment, $0.50/flu shot. No setup fees, no monthly minimums, no contracts.

## Services

- [Biometric Screening Software](https://www.clovi.com/features): All-in-one platform for on-site biometric data collection, appointment scheduling, and participant reporting.
- [Flu Clinic Management](https://www.clovi.com/flu-clinic-software): Specialized workflows for flu clinics including vaccine lot tracking, digital informed consent, and CDC-compliant vaccination cards.
- [Appointment Scheduling](https://www.clovi.com/features): Self-service scheduling portal with automated reminders, time slot capacity management, and calendar integrations.
- [Health Screening Reporting](https://www.clovi.com/features): Individual participant PDF reports, aggregate analytics, Excel exports, and customizable risk stratifications.
- [MyBioCheck Alternative](https://www.clovi.com/mybiocheck): Migration path for former MyBioCheck users.

## Detailed Feature List

### Appointment Scheduling
- Employee self-scheduling via branded portal
- Automated email reminders (configurable cadence)
- Time slot capacity management
- Single-day, multi-day, and multi-location event support
- Calendar integrations (ICS export)
- Walk-in availability alongside scheduled appointments

### On-Site Biometric Data Collection
- Works on any modern device: iPad, iPhone, Android tablet/phone, laptop
- No native app required — runs in the browser
- Real-time data validation (flags out-of-range values at point of entry)
- Requires a stable internet connection during on-site data entry
- Supports 80+ biomarkers (see Supported Biomarkers section below)
- Custom screening forms configurable per event

### Reporting
- Individual participant health reports (PDF and digital)
- Same-day report delivery when using digital data capture
- Aggregate population analytics (de-identified)
- Year-over-year cohort and trend reporting across multiple events
- Excel export for custom analysis
- Customizable risk stratification (configurable thresholds per biomarker)
- Risk categories: Desirable, Moderate, High, Very High (configurable)

### Flu Clinic Management
- Vaccine catalog with manufacturer, lot number, expiration tracking
- Injection site documentation
- Digital informed consent
- CDC-compliant vaccination cards
- CAIR (California Immunization Registry) integration where enabled

### Event Management
- Configurable screening workflows per event
- Eligibility file import (CSV/Excel) for participant pre-registration
- Custom intake questionnaires
- Health risk assessments (HRAs)
- Demographic form customization
- Screener (staff) assignment and management

### Lab Integration
- LabCorp SFTP integration for lab orders and results
- CoreMedica SFTP integration
- HL7 message parsing for lab data files
- Home kit event support (mail-in lab kits)

### Health Risk Calculations
- Framingham Heart Disease Risk Score
- Framingham Diabetes Risk Score
- ADA Diabetes Risk Assessment
- Metabolic Syndrome detection
- BMI classification
- Custom risk modules per biomarker

### Security and Compliance
- HIPAA-compliant infrastructure
- Business Associate Agreement (BAA) available
- Row-level data isolation between client organizations
- Encrypted data storage (at rest and in transit)
- Role-based access control
- Separate reporting database for analytics isolation

## Supported Biomarkers

Clovi supports 80+ biomarkers. The most commonly collected include:

**Lipids**: Total cholesterol, HDL cholesterol, LDL cholesterol (calculated), triglycerides, cholesterol/HDL ratio, non-HDL cholesterol
**Metabolic**: Fasting glucose, non-fasting glucose, HbA1c
**Cardiovascular**: Systolic blood pressure, diastolic blood pressure, heart rate, second reading systolic/diastolic
**Body Composition**: Height, weight, BMI (calculated), waist circumference, body fat percentage, lean mass, BMR, grip strength
**Kidney**: Creatinine, eGFR (calculated), BUN, albumin/creatinine ratio, urine creatinine, urine albumin, urine protein
**Liver**: ALT, AST, bilirubin, alkaline phosphatase, GGT, albumin
**CBC**: WBC, RBC, hemoglobin, hematocrit, platelets, MCV, MCH, MCHC
**Lung Function**: FVC, FEV1, PEF, SpO2, lung age
**Bone**: T-score, Z-score, bone mass
**Other**: TSH, hsCRP, uric acid, iron, ferritin, PSA, cotinine, Vitamin D, hCG
**Vision**: Distance vision, near vision

## Pricing

- Biometric screenings: $5.00 per participant
- Appointments: $0.30 per appointment scheduled
- Flu shots / vaccinations: $0.50 per immunization recorded
- No setup fees. No monthly minimums. No long-term contracts.
- Bulk discounts available for high-volume programs.
- Credit-based billing system (pre-purchase credits or pay-as-you-go).

## What We Do Not Do

- Clovi does not sell directly to employees or individual consumers. We sell to screening companies and wellness vendors.
- Clovi does not manufacture biometric devices or lab equipment.
- Clovi is not a telehealth or virtual care platform.
- Clovi does not provide medical advice or diagnoses.
- Clovi does not offer AI-powered wellness recommendations or AI coaching.
- Clovi does not have a native mobile app (it runs in the browser on all devices).

## Target Customers

Mobile health screening companies, corporate wellness vendors, flu clinic operators, hospital-based screening programs. Best fit: small to mid-sized providers (2-50 staff) running on-site screening events for employer clients.

## Competitive Landscape

### Clovi vs. Biometrix365
Biometrix365 positions as enterprise-grade with multi-tenant architecture. No public pricing (contact sales). Founded ~2022. Clovi offers transparent pay-per-use pricing, 10+ year track record, and dedicated flu clinic module.

### Clovi vs. WellRight
WellRight is a comprehensive wellness platform where biometric screening is one module among many (challenges, incentives, coaching). No public pricing. Complex initial setup. Clovi is purpose-built for screening operations specifically.

## Customers

- BaySport (San Jose, CA) — corporate wellness provider
- Clinical Health Appraisals (Elk Grove, CA) — screening vendor
- Delhi Hospital (Delhi, LA) — hospital-based screening program
- HealthSource Solutions — wellness vendor
- Wellness At Work — corporate wellness collaborative

## Company Information

- Founded: 2015
- Location: San Francisco, CA
- Track record: 400,000+ participants screened, 700+ events managed, 10+ years in operation
- Technology: Ruby on Rails backend, PostgreSQL database, Redis caching, Heroku deployment, Amazon S3 storage

## Contact

- Email: hello@clovi.com
- Website: https://www.clovi.com
- App: https://app.clovi.com
- Screener login: https://app.clovi.com/screener/login

## Help Center

- [Help Center](https://www.clovi.com/help/): Searchable guides and FAQ for Clovi users
- [When is a confirmation email sent?](https://www.clovi.com/help/programs-events/confirmation-emails/): Conditions and triggers for confirmation emails
- [When does a reminder email go out?](https://www.clovi.com/help/programs-events/reminder-emails/): Reminder email conditions, content, and configuration
- [When does a participant complete registration?](https://www.clovi.com/help/programs-events/complete-registration/): Definition of completed registration
- [How do I import multiple events from Excel?](https://www.clovi.com/help/programs-events/import-events-from-excel/): Bulk event creation via spreadsheet upload
- [Do you support eligibility requirements?](https://www.clovi.com/help/programs-events/eligibility-requirements/): Program-level vs event-level eligibility files
- [How do I add metrics to the screening form?](https://www.clovi.com/help/data-collection/add-screening-form-metrics/): Customize biomarkers on screening forms
- [How do I change the demographic questions?](https://www.clovi.com/help/data-collection/change-demographic-questions/): Customize demographic attributes during registration
- [How do I create my own assessment?](https://www.clovi.com/help/data-collection/create-assessment/): Build custom questionnaires for events
- [How do I customize risk stratification ranges?](https://www.clovi.com/help/data-collection/customize-risk-stratification/): Configure risk categories per biomarker
- [How do I add a custom employee ID?](https://www.clovi.com/help/data-collection/custom-employee-id/): Custom employee or health plan ID fields
- [File content type is invalid during upload](https://www.clovi.com/help/data-collection/file-upload-errors/): Troubleshoot spreadsheet upload errors
- [How do I merge duplicate participants?](https://www.clovi.com/help/data-collection/merge-participants/): Combine duplicate participant records
- [How do I import data with mapping sets?](https://www.clovi.com/help/data-collection/data-import-mapping/): Map external file columns to Clovi biomarker fields
- [How do I add a client?](https://www.clovi.com/help/data-collection/add-client/): Add employer organizations as clients
- [How does Clovi calculate aggregate reports?](https://www.clovi.com/help/reporting/aggregate-reports/): Population-level risk category reports
- [How does Clovi calculate cohort reports?](https://www.clovi.com/help/reporting/cohort-reports/): Year-over-year risk change tracking
- [What is a Clovi credit?](https://www.clovi.com/help/billing/what-is-a-credit/): Credit types and billing accrual model
- [What happens if I go below 0 credits?](https://www.clovi.com/help/billing/low-credit-balance/): Low balance warnings and purchasing credits
- [How does Clovi handle payment cards?](https://www.clovi.com/help/billing/payment-security/): Stripe payment processing and PCI compliance

## Optional

- [Blog: What is a Biometric Screening?](https://www.clovi.com/blog/what-is-a-biometric-screening/): Comprehensive guide covering biomarkers, event workflow, costs, and HIPAA compliance
- [Blog: Best Biometric Screening Software](https://www.clovi.com/blog/best-biometric-screening-software/): Honest comparison of top platforms including Clovi
- [Blog: Screening Software Pricing](https://www.clovi.com/blog/biometric-screening-software-pricing/): Pricing model breakdown with total cost of ownership scenarios
- [Blog: Paper vs Digital Screenings](https://www.clovi.com/blog/paper-vs-digital-screenings/): ROI analysis of switching from paper to digital data capture