File content type is invalid during upload
If you see the error "File content type is invalid" during file upload, it's usually related to your file format rather than a system issue. Clovi's parser handles hundreds of spreadsheet formats, but some edge cases require manual correction.
Try these solutions in order:
Option 1 — Re-save as CSV
Open the file in Excel, click "Save As", and save in .csv format. Then upload the CSV file.
Option 2 — Copy to a clean text file
If the CSV approach doesn't work, your spreadsheet may contain macros or functions that conflict with our parsers. Copy all data from the spreadsheet, paste it into a plain text editor (not Word), and save the text file with a .csv extension. This is the most reliable approach.
Common causes
- Excel macros embedded in the file
- Non-standard character encodings
- Encrypted or password-protected files
- Files created by non-standard spreadsheet applications
Still not working? Email the file to [email protected] and we'll help identify the issue.